Panasonic Advanced Hybrid Telephone System White KX-TES824
- Maximum configuration - 8 Analogue CO / 24 Extensions
- Call Forwarding (Busy / No Answer / Follow-Me / to Outside)
- Built-in Voice Message (BV)
- DISA (Direct Inward System Access)
- Uniform Call Distribution (UCD)
- Caller ID Display on SLTs and APTs
- Allow SMS message senders to address their messages
- Directly to a specific user's SLT (Single Line Telephone)
Simple Yet Powerful Features
The KX-TES824 supports a Direct Inward System Access (DISA)
function that allows outside callers to access any extension without
going through an operator. Automatic greeting messages (3-levels)
can be recorded by the operator or manager, directing the caller to
an appropriate department or destination. For example: "Welcome
to My Company. To speak to the Sales Dept please press 1, to
speak to the Service Dept press 2, to speak to the operator press 3"
(Level1). Then additional options can be added after each option, for
example, "To check on deliveries, press 1, for credit card orders press
2, (Level 2). Customers can be given options on 3 different levels.
Callers can also dial the desired destination not only to an extension,
but also to a group of extensions*, or even outside lines. The DISA
feature can drastically reduce the amount of call traffic handled by
the operator - allowing the operator to spend more time with new or
important customers. The system is smart enough to even detect an
incoming fax transmission - routing the call automatically to a
designated fax machine. This allows you to be able to receive faxes
day or night without a need for someone to transfer the call, and
removes any need for purchasing a special fax phone line.
* All phones in the group will ring simultaneously, allowing any member of the group to
answer the call.
3-level Automatic Reception with Voice Guidance
Enjoy the business benefit and efficiency of using voice messaging
without adding a separate voice mail system. The optional Voice
Message Card ensures you'll never miss an important call - giving
your customers the option to leave a message when you are not
available. You can customise your voice mailbox by recording your
own greetings, which will be played when you cannot answer your
phone. Your callers can simply leave you a voice message directly
into your personal mailbox, allowing you to receive private
information without relying on hand-written notes and memos.
Call Centres and Workgroups can use the common message area
for recording caller messages that can be played back later by an
operator or group member. For more advanced voice messaging
needs, a Panasonic Voice Processing System (VPS) can provide for
more professional flexibility and control.
* An optional Voice Message Card is required.
Built-in Voice Message (BV)*
SMS (Short Message Service) messaging is an affordable and
increasingly popular way to send text messages between fixed
line and mobile telephones. You can customise the system to
allow SMS message senders to address their messages directly to
a specific user's SLT (Single Line Telephone), ensuring the
desired user receives their messages quickly, and privately.
* An optional Caller ID card and an SMS-compatible telephone is required to send
and receive SMS messages. Please contact your dealer or phone company to
confirm that Short Message Service is available in your area.
Flexible SMS Routing*
Caller ID Display on SLT's and APT's*
The system is compatible with Caller ID service, which allows a
user to see the caller's information before they answer a call.
This function works on Analogue Proprietary Telephones
(APT's) as well as Single Line Telephones (SLT's) that support
Caller ID display. Proprietary display telephones can be used to
also access the Caller ID log for the 20 most recent calls (Call
Log) while the system itself has 300 common logs. The logged
incoming calls can be called back easily.
* An optional card is required.
Please contact your dealer or phone company to confirm if the Caller ID service is
available in your area