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Combine your contact center needs with Yeastar IP-PBX to enjoy the benefits of a comprehensive call center solution with advanced functionality
2 reviews / Write a review
In any business scenario, call center always bears great significance as a central hub that links customers and organizations. And seamless call center integration, without doubt, grants businesses with strategic values and superior customer experience.Yeastar IP-PBX is highly compatible and supports integration with the robust Asternic On-Premises Call Center, QueMetrics On-Premise, and the highly scalable QueueMetrics-Live cloud-based call center services, providing professionals with a powerful tool for efficient Asterisk call-center management.
Features
Call center reporting
Real-time monitoring
Call distribution management
Track critical metrics and queue stats
Benefits
Optimize agent performance and call center operations
Quicker and more accurate call routing
Decrease call abandonment
Enhance caller experience
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